Famously dubbed as the “sunshine industry”, the BPO centers have become a force to be reckoned with in the country’s development. Back in 2000, the accounts can only be classified either as outbound or inbound. Today, it boasts to cater to practically every industry...
A career in Call Center or a BPO company is more than a mere “pick up a phone and that’s it” thing. Like other professions, it takes skills, knowledge, and expertise to excel. Yes, some accounts are easier, complex, exciting or not-so-exciting than others. So, what...
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