7 Tips to Rock your Call Center Training

The excitement of finally passing the exams and signing the job offer makes us forget that it's only half of the battle won. You would still have to undergo training! Usually, it is divided into 3 sections, communication skills, product knowledge and nesting period....

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7 things your Resume must Have

It’s a fact that recruiters do a 20-second scan for resumes – automatically if I may add. It’s not because we are lazy, it is more of the time frame we have, checking the piles of resumes we got in our emails or updating job boards, that we eventually develop an...

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