The Rise of Cebu as a BPO Destination

The Rise of Cebu as a BPO Destination

Cebu has officially secured its place as one of the best BPO spots in the world. With its thriving metropolis and friendly people, it’s not surprising that companies started to branch out their offices. In the previous year, Cebu placed 8th among the top Call Center...
How to Pass your Interview in a Call Center

How to Pass your Interview in a Call Center

Decided to have a career in a Call Center? I can still remember vividly how my first interview went by, and it was one tough interview (at least for me). Don’t worry for we came up with sure-fire ways to make yours look like a walk in the park. All you need is...
7 Tips to Rock your Call Center Training

7 Tips to Rock your Call Center Training

The excitement of finally passing the exams and signing the job offer makes us forget that it’s only half of the battle won. You would still have to undergo training! Usually, it is divided into 3 sections, communication skills, product knowledge and nesting...
7 things your Resume must Have

7 things your Resume must Have

It’s a fact that recruiters do a 20-second scan for resumes – automatically if I may add. It’s not because we are lazy, it is more of the time frame we have, checking the piles of resumes we got in our emails or updating job boards, that we eventually develop an...
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